My officemate's phone just conked out on its messaging feature and she just couldn't view incoming messages. She could navigate all she want to the phone's other features except for messaging. To think she's into SMS so much.
She was just getting berserk when I asked her to search for the error in the net. We found a good site on tips for using Nokia 3650. She tried doing the soft reset by just going to:
Tools -> Phone settings ->General ->Orig Phone Settings. Enter lock code (default is 12345).
But she still encountered the error and had to do the difficult thing of hard reset. Here are the steps cited:
- Backup all your phone data using Nokia PC Suite.
- If you are not very sure about the backup on the PC (or if you don't have a PC), you can also create additional backup using the 'Memory' application to your memory card. This backup will restore everything to its original state (and sometimes you will also restore the error).
- Make sure your phone is fully charged, or plug the charger before continuing to the next step.
- Press *#7370# answer 'Yes' and enter 00000.
- The phone will restart itself. Wait until it's done, test if the phone function works fine, and make sure everything got deleted.
- Restore your backup, if necessary.
She backed up her images to her SIM card, hard reset her phone then the error was fixed. Bad thing was she forgot to backup her contacts! I just cajoled her that the images were more important than the phonebook. Tsk tsk tsk.
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